Voepass said it was cooperating with authorities to “determine the causes of the accident,” while giving full assistance to families of the victims on flight 2283.
The plane, a twin-engine turboprop, took off “without any flight restrictions, with all its systems operational,” the company said.
Brazil’s CENIPA aviation accident agency has launched an investigation.
ATR, a Franco-Italian aircraft maker and Airbus subsidiary, said its experts were working to help investigators.
‘Terrifying’
Truck driver Martins Barbosa, 49, was working when he learned of the plane crash, which occurred 150 meters (500 feet) from his home.
“I thought it might have fallen on my house, with my son inside,” he told AFP, adding he felt despondent before learning his family was okay.
Nathalie Cicari, who lives near the crash site, told CNN Brasil the impact was “terrifying.”
“I was having lunch, I heard a very loud noise very close by,” she said, describing the sound as drone-like but “much louder.”
“I went out on the balcony and saw the plane spinning. Within seconds, I realized that it was not a normal movement for a plane.”
Cicari was not hurt but had to evacuate her house, which was filled with black smoke from the crash.