National Electric Power Regulatory Authority (NEPRA) has confirmed electricity overbilling by all power distributing companies (DISCOs) including K-Electric, in April and June and sought an explanation from the companies on the matter.
According to the official notification, NEPRA has decided to issue directions to all distribution companies, to adjust the bills of consumers according to the actual units consumed.
The notification stated that the companies had charged consumers more than the actual units consumed in April and June, which is a violation of NEPRA’s rules. The companies will have to adjust the bills of consumers according to the actual units consumed.
NEPRA has also directed the companies not to charge late payment surcharges from consumers who could not pay their bills on time. The companies will have to adjust the bills of consumers who have paid their bills with late payment surcharges.
The notification further stated that the companies will have to replace all defective meters immediately to avoid overbilling. The companies will have to submit a compliance report to NEPRA within 30 days.
