Karachi Water and Sewerage Board (KWSB) has issued new guidelines for general public after rising incidents of drowning in open manholes.
According to a spokesperson, complaints regarding open manholes can be registered through the Water Corporation’s helpline at 1334.
Additionally, complaints related to damaged road slabs can also be submitted to the relevant division.
The Karachi water board spokesperson also stated that the concerned executive engineer will be responsible to cover the manholes within 12 to 24 hours after receiving a complaint.
Furthermore, the executive engineer will inform the helpline staff once the manholes have been covered to ensure an amicable response to public safety concerns, spokesperson added.
